Terms of Service
Last updated October 24, 2026
Services
Never Miss Ops sets up and manages automated customer-communication tools for businesses, including missed-call text-back, lead follow-up, appointment reminders, review requests and monthly reporting, as described in a written proposal or order for each client.
Your responsibilities
You agree to give us accurate information, to have the right to message your own customers, and to keep the opt-out language we add to messages (such as "Reply STOP to opt out"). You are responsible for how you use the service, including compliance with laws and carrier rules on text messaging.
Messaging
We set up consent language and the required registrations. We do not send marketing texts to people who have not agreed to receive them.
No guarantees
We do not promise specific results, leads, bookings or revenue.
Fees and billing
Fees are a one-time setup fee and a recurring monthly fee, as stated in your proposal. Payments are processed through Stripe. Usage charges from phone and messaging providers may apply and will be described in your proposal.
Term and cancellation
The minimum term is 3 months. After that, either party may end the agreement with 30 days' written notice by email. See the Cancellation and Refunds page.
Limits on liability
To the extent allowed by law, our total liability is limited to the fees you paid us in the 3 months before the claim. We are not liable for indirect or lost-profit damages.
Changes
Third-party platforms we use may change. We may update these terms, and we will post the new date here.
Governing law
Arizona law applies.
Contact
domonic@getnevermissops.com